Troubleshooting Photobucket Backup on a PC or Mac:
Best practice when troubleshooting Photobucket Backup is pretty straightforward. Follow the steps below to uninstall Photobucket Backup, and then re-install, making sure that you're installing the latest version.
To remove Photobucket Backup on a Mac:
1. Open Finder. Click on the Go button at the top of the screen, and then hold down your Option key. Your Library should become visible.
2. Locate the Photobucket folder at Library > Application Support and delete.
3. Locate the .plist and .lockfile for Photobucket at Library > Preferences and delete
To remove Photobucket Backup on a PC:
Open the start menu and navigate to your Photobucket Backup folder. Click "Uninstall Photobucket Backup."