I Can't Access the Email Address I Signed Up With

Click here to recover your account!

Please note, if your account has been inactive for more than two years, there is a chance that it has been removed from our system.

As you can see, we've added a third option for those of you who no longer have access to the email address registered with Photobucket, "I can't access the email I signed up with." Click on that to begin the recovery process.

If the information you provide matches what we have on file, you'll be asked to provide a current email address and we'll send you a link to reset your password.


Click here if you can't find your old username!

If all else fails, copy and paste the following text and questions into an email. Answer the questions and send it all to

***Copy the text below this line. paste it into your email to us***

What is your Photobucket username? (REQUIRED) Not sure?
What email address is currently registered with the account? (REQUIRED)
What is the first and last name registered with the account?
What is the account owner's date of birth?
What postal code was registered with the account?
What country were you in when you registered?
Describe one or two unique images or videos from the account.
What NEW email address can we use to recover the account? (not currently in use on Photobucket):

support code #arftw

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