These are the first steps you should take when you have problems or are getting an error on Photobucket.com:
- Clear out your browser's cache and cookies.
- Then make sure Javascript is enabled.
- You may want to disable browser add-ons to see if that solves your problem.
- Please make sure your browser is supported and up to date
- Test with a different web-browser. We strongly suggest Google Chrome
- Going forward, ensure that you are using Photobucket in only one tab/window. You shouldn't have more than one tab/window of Photobucket.com open while moving/deleting/etc. images.
If these steps don't help with your issue, please contact us. Make sure you provide as much information as you can about your issue!
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