Canceling a subscription stops recurring payments. Your subscription will remain active until the end of the current billing period. Subscriptions cannot be canceled through the app.
Note: Photobucket no longer offers a free account option. Once your subscription expires, your account will be deactivated. Access to your account and images will be restricted until a subscription is activated.
FAQ
To cancel your subscription, follow the steps below:
1. Log into your account at photobucket.com
2. Click on your profile icon in the upper-right corner (scroll to the right if using a mobile device)
3. Click on Settings
4. Click thetab
5. Click Cancel Membership. A pop-up will appear.
6. Click Continue Cancellation on the pop-up window.
7. A new window will open. Click Cancel Subscription on the new page.
8. You will see confirmation that your plan was canceled.
If the Cancel Subscription button is not responding, make sure to disable any browser extensions.
If you need assistance with canceling your subscription, please contact us here.
Can I reactivate my subscription?
If you accidentally cancel your subscription plan, you may be able to reactivate it. Follow the same steps as above:
Profile > Settings > Membership > Cancel Membership > Continue Cancelation.
Where you previously clicked "Cancel Subscription," you will see "Reactivate Subscription." Click that button to reactivate your plan.
Note: Reactivating your subscription plan may not be an option in some cases. Contact us if you have questions.
Frequently Asked Questions
I don't see an option to Cancel Membership.
If you have an older subscription paid through PayPal, you may be directed to cancel through your PayPal account instead of canceling on the Photobucket website.
How do I check my subscription status?
You can go back to your Membership page to see the date that the subscription will end. If it shows a renewal date, the plan was not successfully canceled.
How do I change my subscription plan?
If you want to upgrade or downgrade your subscription plan, follow the steps in this article.
Refunds are available for up to 48 hours after payment is made by clearly requesting a refund, after which payments are non-refundable. See our Refund Policy.