How Do I Clear the Cache and Cookies on my Mobile Browser?

If you are having issues with your account when viewing it on the mobile site, clearing the cache and cookies on your phone may help clear out these issues. This ensures that the site is running smoothly and that you are seeing an updated version of the site instead of a cached version.

For Android Chrome:

1. At the top, tap the three dots icon in the top right of your screen.
2. Tap History > Clear browsing data.
3. Make sure there's a checkmark next to “Cookies and site data,” and “Cached images and files.”
4. Tap Clear data.

For iOS Chrome:

1. At the bottom, tap the three dots icon in the lower right of your screen.
2. Tap History > Clear browsing data.
3. Make sure there's a checkmark next to “Cookies and site data,” and “Cached images and files.”
4. Tap Clear data.

For iOS Safari:

To clear your history and cookies

1. Go to Settings and select Safari
2. Tap Clear History and Website Data

To clear your cookies and keep your history

1. Go to Settings and select Safari
2. Select Advanced then Website Data
3. Tap Remove All Website Data

For more information on how to clear the cache and cookies on your computer browser, click here.