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How to Add Photobucket Support to Your Safe Senders List

If you are having issues receiving emails from Photobucket, try these steps for resolving the issue. First, check your Spam or Junk folders as some filters can mark our emails as spam.

If our emails are not in that folder or Inbox, add Photobucket to your safe sender list.

For Gmail:

  • Click the Gear Icon

  • Click on See All Settings

  • Click on Filters and Blocked Addresses

  • Click on Create a new filter

  • Add support@photobucket.com on the From line

  • Click on Create filter

  • Click on Never send it to Spam

  • Click on Create filter

For Hotmail/Outlook/Live:

Please note these instructions are for the desktop site and not the Outlook program.

  • Click the Gear icon on the top right of your screen.

  • Click on 'View all Outlook settings'

  • Click on 'Junk'

  • There will be a section called Safe senders and domains. You can click on the + Add button. You can type in support@photobucket.com and hit enter. 

For Yahoo:

Click on Settings

  • Click on Filters

  • You will have to choose a name for the filter

  • Under Set Rules, click on From

  • Select a filter criterion, select Contains

  • Put in support@photobucket.com for the domain

  • For the Choose a folder section, select Inbox for the folder to deliver the email to

  • Click save

If your email domain is not listed here, please contact your provider on how to whitelist emails.

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