How to Add Photobucket Support to your Safe Senders List

If you are having issues receiving emails from Photobucket, try these steps to resolve the issue. First, check your Spam or Junk folders, as some filters can mark our emails as spam.

If our emails are not in that folder or Inbox, add Photobucket to your safe sender list.

For Gmail:

1. Click the Gear Icon

2. Click on See All Settings

3. Click on Filters and Blocked Addresses

4. Click on Create a new filter

5. Add both support@photobucket.com on the From line

6. Click on Create filter

7. Select on Never send it to Spam

8. Click on Create filter

For Hotmail/Outlook/Live:

Please note these instructions are for the desktop site and not the Outlook program.

1. Click the gear icon on the top right of your screen.

2. Click on 'View all Outlook settings'

3. Click on 'Junk'

4. There will be a section called Safe senders and domains. You can click on the + Add button. Type in both support@photobucket.com and no-reply@photobucket.com and hit Enter. 

For Yahoo and AOL:

1. Click on Settings then More Settings

2. Click on Filters

3. Under Filter name, type a name for your filter

4. Under Set rules, click From

5. Select a filter criterion, select Contains

6. Type in both support@photobucket.com and no-reply@photobucket.com for the domain

7. For the Choose a folder section, select Inbox for the folder to deliver the email to

8. Click Save

For iCloud:

As there isn't a designated safe senders list for iCloud, you'll need to add Phtobucket as a contact to ensure our emails avoid being directed to the Junk folder.

1. Open the Contacts app
2. Click on the + button
3. Select New Contact
4. Select the checkbox adjacent to Company
5. Navigate to the Company field and type in Photobucket
6. Navigate to the Email field and type in support@photobucket.com
7. Click Done

If your email domain is not listed here, please contact your provider on how to whitelist emails.