Our mobile app automatically backs up your memories and moments without you having to lift a finger. Keep your memories safe with our Auto Backup feature.
How do I enable Auto Backup?
- Tap on the Menu icon
at the top left of your screen
- Tap on Account Settings or My Account
- Tap on Auto Backup Settings
- Tap the toggle switches to enable or disable Auto Backup and cellular data usage for photos and videos.
- Select your Upload Timeframe
- All Media - Auto Backup will start uploading ALL images that are saved on your phone.
- Only New Media - Auto Backup will start uploading any new images that you take with your phone as well as any images that were saved on your phone in the past 24 hours before this feature has been enabled.
- To set your preferred backup location, tap the Change Bucket button on the “Auto Backup Destination section” at the top and choose the desired bucket from the list.
- By default, images will be uploaded to the bucket you used to access the My Account page.
Storage Requirements
For Auto Backup to work on your phone, you will need enough storage available on your device. It will not run in the background, and your device cannot be in low battery or low-power mode.
-
Android: Need to have at least 10% or more of storage available
- iOS: Need to have at least 500 MB of storage available
The latest version of the iOS mobile app is 6.9.19
The latest version of the Android mobile app is 6.9.18
The minimum OS requirement is: Android 11 & iOS 13
If you're experiencing any issues with the mobile app, please ensure that you have the latest version installed.