Take a Screenshot on an Android Device:
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Hold the power and volume down buttons at the same time. You may need to hold them for a few seconds depending on the brand of your phone.
- Some Android devices will show you a screenshot preview with options to edit or share the screenshot once the screenshot is taken.
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Check your Gallery. Your screenshot will be saved in your Gallery under the sub-album called Screenshots.
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Locate the file and attach it to your email to Photobucket Support.
Take a Screenshot on an iOS Device:
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If your device has a home button, press the home button and the power button at the same time.
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If your device does not have a home button, press and hold the power and the volume up buttons at the same time.
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Check your Photos app. You can find your screenshot by either scrolling through your photos or going to Albums then scrolling through the Screenshots album.
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Locate the file and attach it to your email to Photobucket Support.