Downloading original images
You can download your photos in the same format and size as they were originally uploaded.
Note: Right-clicking and selecting “Save As” from your browser will only download a web-sized version of the image. To get the full original file, follow the guides below:
Image uploads
The quality and size of your uploaded images may vary depending on when they were added to your account. Additionally, the thumbnails you see in your library may appear lower quality, but this does not affect the resolution of the original files.
Images uploaded after April 2019
All photos uploaded after April 2019 are stored without any compression. While they may appear optimized for your screen when viewed on our site, the original image remains unchanged in full resolution.
Images uploaded before April 2019
The upload settings for images added before April 2019 depend on your account type at the time of upload.
Paid Account
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If you had an active subscription before April 2019, your images were uploaded in their original size.
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If you chose a specific upload size using settings on the legacy site, those settings may have overridden the default and affected the size of your uploaded images.
Free Account
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If you were using a free account, images uploaded before April 2019 were saved as web-sized copies, which are smaller and optimized for online display.