When downloading multiple images, including albums, from your Photobucket account, this download will create a compressed .zip file for faster processing.
If you experience issues opening your .zip file, check out the tips below:
- It's possible that your file may not have been downloaded correctly. Files may fail to complete for a variety of reasons such as a poor or unstable internet connection. When downloading your albums, you must have a strong, secure, and stable internet connection. Please try the following if you have been experiencing multiple failed downloads.
- If you’re using WiFi, make sure you have a strong signal to your connection. While you might be able to access your account with a weak signal, it is possible for downloads to fail if your signal strength is weak or otherwise unstable.
- Try giving your router a reboot. Most networking or downloading issues can be resolved with a quick reboot of your home router. Once you’re back online, sign in to your account again to try downloading your albums or images.
- Older versions of Windows may require an additional program to be downloaded and installed that is capable of reading .zip files. Some of the popular ones that are used include WinZip and WinRAR.
You can also try the steps below as they may help resolve the issue you’re experiencing:
- Clear your browser’s cache and cookies, then close your browser. This refreshes the page and helps eliminate most browser-related issues. Then try logging into your account again. You can click here to find out more about how to do this and here to do this on mobile devices.
- Try a different browser to make sure the issue is not browser-specific.
- Download your images or albums in smaller batches. For example, try downloading your albums one at a time.