Downloading your albums to your mobile device is quick and simple on your mobile browser.
To download an album while viewing it
- Tap the Download icon in the toolbar
- Depending on your device, you may see a pop-up asking you to confirm that you want to download the file. Tap Allow or Download again to confirm
To download albums from the My Albums page
- Tap the Select button in the toolbar, then tap on the albums you want to select. You can also tap the top-left corner of the album of your choice to select
- Tap the 3 dots menu icon on the top-right corner of the screen
- Tap the Download Album icon in the toolbar
- Depending on your device, you may see a pop-up asking you to confirm that you want to download the file. Tap Allow or Download again to confirm
*Images not in album is a view of all images uploaded directly to your My Bucket folder. It is not an album that can be downloaded. If this is selected, the download icon will not activate. To download these images, tap the album to open it and follow the steps in the following article on how to download multiple images in bulk. How to Download Images on your Mobile Browser
Where to find your downloaded albums
Your albums will be downloaded in a .zip file that will need to be extracted to view your photos. To open the .zip file, follow the steps below.
To open the .zip file on your Android device
- Open your Files folder
- Tap on Downloads. Depending on your device, you will also see this in your Recent files
- Tap on the archive.zip file. This is how the downloaded file is named on your device
- Tap Extract
- Your images will appear in your phone's gallery
To open the zip file on your iOS device
- Tap on the Files app
- Tap on the archive.zip file to extract your images
- You will see the unzipped archive folder next to the .zip file. Tap the archive folder to view your images
If your albums or images are missing from your bulk download, try downloading them in smaller batches.
For example, try downloading one or two albums at a time or downloading no more than 50 images in one session. Working in smaller batches will ensure that all your albums and images are downloaded.
Images
- Smaller batch recommendation: 50 images at a time
Albums
- Smaller batch recommendation: 2 albums at a time
Please note that your download speeds are affected by the image(s) size and your network connection.